Customer register and privacy policy

FITE is committed to protecting your privacy, and we actively communicate the principles we follow when processing personal data.

In all processing of personal data, we comply with Finnish laws and regulations concerning data protection and privacy.

  1. Data Controller
    Fite Oy
    Business ID: 1714584-7
    Jäspilänkatu 23, 04250 Kerava, Finland
    Phone: +358 20 763 9080
    Contact person in registry matters:
    Elmo Väisänen, CEO
    elmo.vaisanen@fite.fi
  2. Whose data do we process?
    We collect information about customers, potential customers, and business partners.
  3. What data do we collect?
    • First name
    • Last name
    • Email address
    • Phone number
    • Company name
    • Company website address
    • IP address
  4. Why do we collect data?
    The collected personal data is used to maintain and manage customer relationships and to enable necessary communication related to our services. Personal data may also be used for direct marketing.
    Fite Oy collects personal data to make its customer service smoother and more personalized. We also maintain a personal data register for newsletter subscribers.
  5. Where do we obtain the data?
    Data is collected directly from the individuals as well as from registers maintained by authorities or companies, within the limits permitted by law.
  6. Who else processes your data?
    Your data may be processed by our newsletter platform and Google Analytics. Data is disclosed outside the company only when required for delivering orders or for technical solutions. Data is not routinely transferred or disclosed outside the EU or the European Economic Area.
  7. Use of cookies
    • We use cookies
      Our website uses cookies. Cookies and the information collected through them are used to improve the efficiency and user-friendliness of our services. Cookies collect information about how visitors navigate and behave on the website. The data collected via cookies is anonymous. Within the limits of applicable privacy legislation, this information may be combined with data obtained from the user in other contexts.
      We request consent for the use of cookies when you visit our site. Cookies used on the site are categorized, and you may adjust your preferences at any time through our cookie settings or by changing your browser settings. Detailed instructions are provided in this policy.
    • What are cookies?
      Cookies are small text files that a website stores on a user’s browser during a site visit. Cookies collect and store information that enables login to the website, functionality such as shopping carts, and analysis of your on-site behavior for service development.
    • Third-party cookies
      We use third-party cookies on our website. Fite Oy uses third-party platforms, such as Facebook and Google Ads, for digital communications. These platforms use both first-party and third-party cookies and similar technologies to deliver ads and measure their performance.
      We use third-party cookies to understand and track how users browse different websites. We receive service-improving insights from these cookies, but the collected data may also be used for purposes defined by the third parties.
      Third-party cookie use is governed by the respective third party’s own privacy policies.
    • Types of cookies we use
      We use cookies for analyzing site performance and usage, providing social media features, and improving and personalizing content and advertisements.
    • Necessary cookies
      These cookies are essential for the core functions of the website. The site does not work properly without them. They are enabled by default. You may disable them through your browser settings, but doing so may affect site functionality.
    • Functional cookies
      These cookies store preferences that allow us to tailor the appearance and behavior of the site to the user. Accepting these improves your browsing experience.
    • Analytics cookies
      Used to collect and report information on website usage for development and optimization purposes.
    • Marketing cookies
      Used to track visitors and deliver relevant, interest-based advertisements.
    • Managing cookies
      We store your cookie preferences for 12 months unless you withdraw consent sooner. After this period, we will request your consent again. If you change your preferences, the changes are stored for 14 days.
      You may modify your cookie settings at any time. A gear icon appears in the bottom-left corner of our website. Hover over it to reveal “COOKIE SETTINGS.” Click the icon to update your selections. After updating, we recommend refreshing your browser so that new settings take effect. You may also need to adjust your browser settings and manually delete existing cookies.
    • Managing cookies in your browser
      You can manage cookie settings through your browser’s cookie management tools. Instructions are available on each browser’s official site. Blocking all cookies may affect the functionality and user experience of our website. Some services and essential features may not work properly if cookies are disabled.
  8. Data security
    Data is transferred using a secure SSL connection and is protected with usernames and passwords. Access to data is granted only to the data controller’s personnel or designated individuals who require the information to perform their duties. All such individuals are bound by confidentiality agreements.